Terms of Sale | Digital Content | Body ReCompanion

1. Introduction

Seller: Laura Otto Solutions ("we", "us", "our"), Gijsbrecht van Aemstelstraat 26, 2026 VH Haarlem, The Netherlands (KvK 94716501).

If you do not agree to these Terms, do not use the services.

Age requirement: You must be at least 18 years old to use the services. By using the services, you confirm that you are 18 years of age or older. If you are under 18, you may not use the services.

2. What you're buying

A subscription or one-time purchase to use premium features of the Software for a set period as described at checkout. The Product is provided as digital content. Access is delivered via web application.

4. Delivery

Digital content is delivered immediately after checkout via web access. You must have a compatible device and internet connection.

5. Right of withdrawal (EU/EEA consumers)

5.1 You have 14 days from purchase to withdraw without reason ("cooling-off period").

5.2 Express consent and acknowledgment. By requesting immediate access and using the Software, you: (a) request immediate supply of the digital content before the cooling-off period ends; and (b) acknowledge that this waives your right to withdraw once performance has fully begun.

5.3 To exercise withdrawal (if not waived), send a clear statement to lauraottosolutions@gmail.com.

5.4 If you withdraw before access, we will refund all payments within 14 days using the same payment method.

6. Conformity guarantee

Under applicable digital content law, digital content must conform to the contract for 2 years from supply. If a lack of conformity appears within this period, you may be entitled to have it brought into conformity, a price reduction, or termination for significant non-conformity.

7. Our responsibility

We provide the Software "as is" to the extent permitted by law. We do not limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law. For other loss, our liability is limited to direct damages and capped at the amount you paid in the 12 months before the issue.

8. AI wellness advice, not medical advice

The Software provides general informational AI-generated wellness and fitness advice. This is not medical advice and is not a substitute for professional medical advice, diagnosis, or treatment. Consult a healthcare provider before making health decisions. See Health & Fitness Disclaimers in our EULA.

9. Privacy

We process personal data according to our Privacy Policy.

10. Complaints and disputes

Support: Contact lauraottosolutions@gmail.com.
Alternative dispute resolution (ADR): EU consumers may seek out-of-court resolution through a certified ADR entity.

11. Changes to these terms

We may update these Terms of Sale from time to time. We do not provide individual notice of changes. Continued use after changes constitutes acceptance where permitted by law. The current version is available at terms.html.

12. Governing law

These terms are governed by the laws of the Netherlands. If you are a consumer resident in the EU/EEA, you also benefit from mandatory protections of your country of residence. Disputes are subject to the courts of Haarlem, unless mandatory consumer law provides otherwise.